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Memberships - Adding Cancellation Reasons

It is a good idea to enter 'Cancellation Reasons' for your Memberships.  Your Cancellation report (Reports -> Memberships -> Membership Cancel Report) becomes more meaningful to know why your Members are cancelling.

You can add Cancellation Reasons to any Member to add them to the database.

1.  Quick Functions -> Memberships

2.  Enter the Member's last name (perhaps 1st initial to narrow your search) and Search

3.  Hover over the Membership Actions and click on the 'Cancel' box

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4.  Next to the 'Reason' field, select from the drop down <Add New>.  **Note ~ this is a pop up field.  If you click on <Add New>, check to make sure the pop-up is not being blocked.  Select 'Always Allow' and the pop-up window will appear.  Enter as many reasons as you wish and they will be available for selection when cancelling a membership.

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