Logins and Passwords
Admin or Trainer Login
Their login will be lastname-firstname
their password will be their last name
Once that Admin or Trainer logs in, the system will then prompt them to change it.
If the forget the password, it can be reset at the login screen by selecting the lock. An email will be sent with a temporary password.
When an admin enters a Member
The Member’s Login is his lastname-firstname.
PW is generated by Shapenet, it contains the member’s lastname and a unique identifier number
The member is sent an email with the password
they can change it by logging into the member portal and selecting forgot password
or an admin can change it Functions>users>access control
When a Non-Member joins from the portal
the login is lastname-firstname
and the PW they create during the purchase process.
NOTE : Please do not use the special character "&" sign. The system does not recognize this and the password will not work.