- While viewing a member’s Service, in the Actions Column click Cancel
- Set the correct date that you want the service to terminate
- To Clear Open Balance – select Yes or No
- To Clear Remaining Balance - select Yes or No
- To Remove Future Open Scheduled Sessions – select Yes or No (this will remove appointments set with this Service, not all appointments)
- Add a Reason
- Click Cancel Package
Cancelling a Service is not the same as deleting a Service. When canceling a Service it is still view-able, the History and the financial transactions tied to the Service remain available. When Deleting (which we do not recommend, perhaps only a Manager should have this security feature) all information including financial transactions tied to the Service are lost. When deleted the Service is removed forever.