I took a payment but chose the wrong payment type.

Steps for correcting a payment applied with the wrong payment type.

  1. Go to either Membership or Service details for the client depending on the type of payment taken.
  2. Reverse payment using the ORIGINAL PAYMENT TYPE. If cash was chosen instead of CC than hit Reverse payment from the Actions column and choose cash as the payment type.
  3. After the reversal is complete take the payment again choosing the correct payment type.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk