**PLEASE NOTE ~ IF YOU ARE CURRENTLY CONFIGURED FOR ELECTRONIC SIGNATURE, PLEASE CONTACT CLIENT SERVICES FIRST TO ENSURE YOUR SETTINGS HAVE BEEN UPDATED. IF YOU ARE USING THE SIGNATURE PAD IN THE CLUB, YOU WILL NOT LONGER BE ABLE TO USE E-SIGNATURE. E-SIGNATURE WILL ONLY WORK FOR ONLINE SIGN-UPS.
To contact support, please email Support@shapenetsoftware.com.
Installation of Topaz Signature Pad
- Make sure to Unplug the Pad
- Download the SigPlusBasic Software from Topaz Systems http://www.topazsystems.com/Software/sigplusbasic.exe
- Install the SigPlusBasic Software
- If asked to install demo link on desktop choose yes
- At the Welcome Screen click Next
Select the correct operating system
When asked if this will be used for Excel Documents – choose NO
When asked if this will be used for Adobe Documents – choose NO
When asked if you have a signature pad – choose YES
Choose your signature pad model from the list and click OK
Select the Connection Type - USB and click OK
Plug the Signature Pad back into the USB port and wait for the computer to install device drivers.
Log into Shape.Net and test by signing an actual document.
If a RED X appears when making a signature, please follow the instructions for allowing Active X controls to run in Trusted Sites. Active X Settings
After completing the signature process with a test document, confirm that the document can be viewed and has a signature.
If help is needed after following these instructions, please submit a support ticket with the details of the problem and what step you are on.