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How to Install and test your Topaz Signature Pad

Installation of Topaz Signature Pad  

  1. Make sure to Unplug the Pad
  2. Download the SigPlusBasic Software from Topaz Systems  http://www.topazsystems.com/Software/sigplusbasic.exe
  3. Install the SigPlusBasic Software
  4. If asked to install demo link on desktop choose yes
  5. At the Welcome Screen click Next

Topaz1_001.png

Select the correct operating system
When asked if this will be used for Excel Documents – choose NO

topaz2.png

When asked if this will be used for Adobe Documents – choose NO

topaz3.png

When asked if you have a signature pad – choose YES

topaz4.png

Choose your signature pad model from the list and click OK

topaz5.png

Select the Connection Type  - USB and click OK

topaz6.png

Click Finish
Plug the Signature Pad back into the USB port and wait for the computer to install device drivers.
Go To Tools – System Settings – Other Settings
Has Signature Pad Setting should be set to YES and Save
Log into Shape.Net and test by signing an actual document.
If a RED X appears when making a signature, please follow the instructions for allowing Active X controls to run in Trusted Sites.    Active X Settings
After completing the signature process with a test document, confirm that the document can be viewed and has a signature.

If help is needed after following these instructions, please submit a support ticket with the details of the problem and what step you are on.

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