1. Go to: Functions-> Memberships-> View Memberships
2. Search by lastname on membership you wish to freeze
3. To left of membership, under Action column, click "Freeze"
4. Enter the start of the freeze in the Freeze Date field, and the end date in the Freeze Until Date field.
- If not a PIF membership enter the new period payment. If there is no payment during freeze period, enter $0.
- if there is a(n) add-on(s) you'll have the option not to freeze the addon
- Enter a reason for the freeze
- click Freeze