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How to remove a member from a collection batch?

How to remove a member from a collection batch?

  1. MagFi – locate member
  2. Click on Membership
  3. From Membership Actions, click History
  4. Locate the P1 or P2 (phase 1 or phase 2 collections) indicator (left column) where client was was put into collections
  5. Locate the Batch number (right column) on the same row as #4
  6. Go to Functions, Collections, View Batches
  7. Click View of the batch number referenced in #5 above.
  8. From Actions, click “remove from batch”
  9. At this point, as appropriate, go back to the membership and apply any no charge, write off, or adjust any payments
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